Distance Sales Agreement

Seller

Buyer: the natural or legal person who places an order on iqsion.com and whose details are taken during the order ("Buyer"). The Buyer's name or trade name, email address and billing details appear in the order summary and on the invoice.

This agreement sets out the rights and obligations of the parties regarding the sale and performance of the IQsion subscription plan that the Buyer purchases electronically on iqsion.com (the "Service"). It has been prepared in accordance with Law No. 6502 on Consumer Protection and the Regulation on Distance Contracts.

The name of the plan purchased, its billing period (monthly or yearly), its features, the total price including VAT and the payment details are shown in the order summary at checkout. The order summary is an integral part of this agreement.

• Prices are in Turkish lira and are shown excluding VAT; 20% VAT is added at checkout and the Buyer pays the total including VAT.
• Yearly plans are charged once for twelve months, at a discount to twelve monthly payments.
• As the Service is digital, there is no delivery or shipping fee.
• Payment is made by credit or debit card, or other methods offered at checkout, through the licensed payment institution iyzico. The Seller does not see or store card details. Instalment options, where available, depend on the card's issuing bank and are shown at checkout.

When the payment is confirmed, the plan is activated on the Buyer's IQsion account immediately, electronically. There is no physical delivery. If the plan cannot be activated for a technical reason, the Seller resolves it within 24 hours at the latest; if it cannot, the price is refunded.

Subscriptions have no fixed end date and renew automatically, on the same terms, at the end of each billing period (monthly or yearly), with the payment method on file.

The Buyer may cancel the subscription at any time, without any penalty, from the account settings in IQsion or by writing to contact@iqsion.com. The cancellation takes effect at the end of the current billing period: the Buyer keeps the plan until then and is not charged for the next period.

If a renewal payment cannot be collected, the Seller informs the Buyer and retries at reasonable intervals. If it still cannot be collected, the subscription ends and the account moves to the Free plan.

The Seller notifies the Buyer by email of any change to subscription prices at least 30 days before it takes effect. The change applies from the first renewal after the notice and does not affect the period in progress. A Buyer who does not accept the change may cancel before the renewal. When the Buyer changes plans, any price difference is shown before the change is confirmed.

Under Article 15(1)(ğ) of the Regulation on Distance Contracts, the right of withdrawal cannot be exercised for "services performed instantly in an electronic environment", and under Article 15(1)(h) for "services whose performance started with the consumer's approval before the end of the withdrawal period". By confirming the order, the Buyer requests that the Service be activated immediately and acknowledges that the right of withdrawal is lost for this reason.

A billing period that has started is not refunded, except for duplicate or incorrect charges and for a Service that could not be provided, as set out in the Delivery, Cancellation and Refund Policy. Rights under mandatory consumer protection law are reserved.

For each payment, an e-invoice or e-archive invoice is issued with the details the Buyer gave during the order and sent to the Buyer's email address.

The Seller provides the Service in line with the Terms of Service and the order summary. The Buyer gives accurate information during the order and uses the Service in line with the Terms of Service. If the payment is not transferred to the Seller by the card's issuing bank, or is reversed without justification (chargeback), the Seller may suspend the plan and the account.

Personal data is processed as described in the Privacy Policy.

The Buyer may bring complaints and objections to the consumer arbitration committee of their place of residence or of the place of the transaction, within the monetary limits announced each year by the Ministry of Trade, and to the consumer courts above those limits. Consumer protection legislation does not apply to Buyers acting as merchants or tradespeople; for them, the courts and enforcement offices of İstanbul, where the Seller is based, have jurisdiction.

Before confirming the order electronically, the Buyer confirms having read and accepted this agreement and the Pre-Contract Information. The agreement enters into force when the order is confirmed. The Seller keeps the text of the agreement and sends it to the Buyer's email address.